.. Integration of climate considerations in our operations In November 2021, the Group set a reduction target for its We also improve continuously our operational environmental operational GHG emissions of 30% by 2030 (from a 2018 baseline), management practices to limit the direct and indirect impact of our which is aligned with the trajectory of the Paris Agreement. This business operations by implementing initiatives such as minimising commitment builds on previous commitments to reduce operational materials use and promoting circular economy practices. In 2020, GHG emissions and presents an ambitious update to the first targets we implemented the Group Responsible Materials Use guidance set in 2019. document to help the procurement and use of sustainable materials The pledge requires the Group to make changes to the way it operates is embedded in the business. We have committed to procuring and reduce its GHG emissions by more than 80% of absolute scope renewable and sustainable energy to meet 100% of our electricity 1 + 2 emissions, and 24% per FTE of operational scope 3 emissions. requirements by 2025. In 2021, we have procured 91% renewable In parallel the Group is committed to remove all its residual operational electricity. emissions by 2030 through the financing of carbon sequestration projects. This target puts the Group on a pathway to net-zero operations. Operational management priorities To support these targets, we have set an internal price on carbon, which is charged to all business units annually. In 2021 we decided to raise our Internal Carbon Price (ICP) to €50 per tonne of CO2e. This Clear emission reduction pathway mechanism places a monetary value on operational greenhouse gases and is a way to responsibly influence emissions, including those ■ -30% operational GHG emissions by 2030 (vs 2018) linked to travel. We recognise that meeting with clients is an integral ■ 100% electricity from renewable sources by 2025 part of our service and one that we recognise can increase the amount of GHG emissions released through business-related activities. We carefully monitor business travel and report business travel emissions in our scope 3 reporting. Whilst we expect a rebound in GHG emissions caused by a likely uptake in travel routines and use of office space once the pandemic impact on business activities decreases, we are From compensation to neutralisation of our GHG emissions conscious of limiting this rebound effect by seeking to capitalise ■ Compensation for scope 1, 2 and 3 emissions through a on longer term changes to working patterns and travel behaviour balanced portfolio of certified carbon offsets compared to pre-pandemic environment. To help reduce emissions, employees have access to video conferencing systems and c.120 ■ Shi from offsetting operational GHG emissions with avoidance dedicated video conferencing rooms are available across the Group. credits towards active carbon removal